How to Generate Leads in Logistics Business?

In today’s competitive market, generating quality leads is essential for logistics business owners who want to survive, grow and scale the business.

However, finding the right methods to attract potential customers can be overwhelming, especially when there are so many strategies to choose from.

Whether you are just starting out or looking to expand your customer base, this blog post will provide you with 15+ proven methods to generate quality leads for your logistics business.

From leveraging social media platforms to optimizing your website’s search engine visibility, we have compiled a comprehensive list of effective strategies that you can implement to boost your lead generation efforts.

By utilizing these methods, you can build brand awareness, increase your online visibility, and attract potential customers that are most likely to convert into paying clients.

Create Interactive Tools

Interactive tools are online applications that allow users to engage with your logistics business in a meaningful way.

They can take many forms, but the idea is to create an interactive experience that helps potential customers understand their logistics needs and how your services can help them.

For example, you could create a calculator that helps potential customers estimate the cost of their shipping needs based on weight, distance, and delivery speed.

This can be a useful tool for customers trying to determine whether your logistics services are a good fit for their budget.

how to generate leads in logistics
Use readily available tools like Searates on your website to save time, money & effort

Alternatively, you could create a quiz that helps potential customers determine which of your logistics services would be the best fit for their business.

The quiz could ask questions about their shipping needs, such as the types of products they ship and the destinations they serve, and provide personalized recommendations based on their answers.

how to generate leads in logistics
Source: Based on the analysis of Riddle’s dataset

Interactive tools like these are effective because they provide value to potential customers beyond just promoting your business.

They demonstrate that you understand the challenges customers face regarding logistics and that you have the expertise to help them solve their problems.

To use this method effectively, you’ll need to think about your target audience’s specific needs and pain points and create an interactive tool that addresses those needs in a meaningful way.

You’ll also need to promote your tool through your website, social media channels, and other marketing channels to attract potential customers looking for logistics solutions.

Implement Guerrilla Marketing

Guerrilla marketing is an advertising strategy that uses unconventional and creative tactics to promote a product or service.

It typically involves taking advantage of public spaces or unexpected situations to capture people’s attention and generate buzz around a brand.

In the case of a logistics business, guerrilla marketing could involve creating eye-catching street art or murals that incorporate your brand’s logo or message in a creative way. This could be done in a public area with a lot of foot traffic from your target audience.

Another example of guerrilla marketing for a logistics business could be organizing a flash mob that incorporates elements of your business into the performance.

For example, you could hire a dance troupe to perform a routine involving cardboard boxes and shipping containers or organize a group to wear branded t-shirts and carry packages around a public area.

The key to effective guerrilla marketing is to create an experience that captures people’s attention and makes them want to learn more about your business.

It should be creative, unexpected, and memorable and align with your brand’s messaging and values.

It’s important to note that guerrilla marketing can be risky, as it involves taking chances and doing things outside the norm.

Before embarking on a guerrilla marketing campaign, it’s important to consider the potential risks and rewards and to have a clear plan for executing the campaign and measuring its effectiveness.

Create & Publish Case Studies

Case studies are summaries with KPIs of specific projects or experiences demonstrating how your logistics services have helped previous customers.

They typically include information about the customer’s challenges, the solutions you provided, and the results that were achieved.

how to generate leads in logistics
A snapshot of case study section from Sifted website

Creating case studies can be a powerful way to build credibility and generate new leads for your logistics business.

When potential customers consider working with a logistics provider, they want to know that you have a track record of success and can deliver results.

You can demonstrate your value and build trust with potential new leads by providing case studies that showcase your expertise and the positive outcomes you’ve achieved for previous customers.

To create effective case studies, you’ll need to start by identifying previous projects or customers you’ve worked with who have achieved positive outcomes through your logistics services.

Then, you’ll need to interview those customers to gather information about their challenges, the solutions you provided, and the results.

You can use this information to create a detailed, engaging story that showcases your expertise and highlights the benefits of working with your logistics business.

Once you’ve created your case studies, you can use them in various ways to generate new leads. For example, you can share them on your website and social media channels or use them as part of your sales pitch when talking to potential customers.

You can also use them as part of your content marketing strategy by creating blog posts or videos that highlight specific case studies and provide valuable insights for your target audience.

Creating case studies can be a powerful way to demonstrate your expertise and build trust with potential customers.

By showcasing the positive outcomes you’ve achieved for previous customers, you can generate new leads and establish yourself as a leading logistics provider in your industry.

Try Content Curation

Content curation is the process of finding and sharing relevant and valuable content with your audience.

As a logistics business, you can curate content related to the logistics industry, such as news articles, blog posts, or research studies, and share them on your social media channels.

By curating and sharing valuable content, you can establish your business as a thought leader in the industry and attract new leads.

When you consistently share high-quality content, you position yourself as an authority in the field and demonstrate your expertise to potential customers.

To curate content effectively, you’ll need to start by identifying reliable sources of information related to the logistics industry.

This might include industry publications, blogs, or social media accounts that specialize in logistics news and trends.

You can then regularly monitor these sources for new content and share the most relevant and valuable pieces with your audience.

When sharing content, add your insights or commentary to help your audience understand why the content is relevant or valuable. You can also use hashtags to help others discover your content and engage with your brand.

DFY Canva Templates for Logistics & Courier Businesses

Implement a Trade-in Program

how to generate leads in logistics

A trade-in program is an offer where customers can exchange their current logistics provider for your services. You would essentially “buy out” their contract or offer them a discount on your services in exchange for their business.

This type of program can be a compelling offer for potential customers who are dissatisfied with their current logistics provider.

By offering a trade-in program, you’re taking on the risk and expense of acquiring new customers, which can be a powerful incentive for people who are unhappy with their current provider.

To implement a trade-in program, you’ll need to determine the type of offer you want. This might include a discount on your services, a credit toward future services, or even a cash payment to help cover the cost of switching providers.

Once you’ve determined your offer, you’ll need to promote it to potential customers. You can do this through various channels, such as social media, email marketing, or targeted advertising.

Be sure to highlight the benefits of your program, such as cost savings or improved service, and explain how it can help customers overcome any challenges they may be experiencing with their current provider.

A trade-in program can be a powerful way to attract new customers and differentiate your logistics business from competitors.

By taking on the risk and expense of acquiring new customers, you can provide a compelling incentive for people to choose your services over those of your competitors.

Implement Influencer Marketing

how to generate leads in logistics

Influencer marketing is a type of marketing where you partner with individuals who have a large and engaged following on social media to promote your business.

In the case of a logistics business, you would partner with B2B influencers who have a following that matches to your target audience.

The idea behind influencer marketing is that the influencer can promote your business to their followers, who may become interested in your services and become customers.

This can be a powerful way to reach new audiences and generate new leads, especially if the influencer has a highly engaged and relevant following.

You’ll need to start by identifying potential influencers in your industry to implement an influencer marketing campaign.

This might include logistics bloggers, industry experts, or social media influencers who have a following that matches to your target audience.

Once you’ve identified potential influencers, you’ll need to reach out to them and pitch your partnership idea. This might involve offering them compensation or incentives to promote your business, such as free services or products.

how to generate leads in logistics
Explore B2B Influencer Marketing Platforms like Izea if influencer marketing is new to you.

When working with influencers, it’s important to ensure that their values align with your brand and that they have a highly engaged and relevant following, and not just the fake numbers.

You’ll also want to provide them with clear guidelines and messaging to ensure that they’re promoting your business in a way that’s consistent with your brand.

By partnering with B2B influencers in the logistics or related industries, you can tap into their engaged following and potentially drive new business opportunities for your company.

Offer Free Trial

Offering free trials or samples of your logistics services is a marketing tactic in which you allow potential customers to try out your services for a limited time without getting paid for your services.

By offering a free trial, you’re giving potential customers a chance to experience your services firsthand and see the value that you can provide.

This can be a powerful way to convert potential customers into paying customers, allowing them to test your services and see how they can benefit their business.

To offer a free trial or sample, you’ll need to determine what type of service you want to offer and for how long.

This might include a free credits for shipping services or a free sample of your warehouse management software.

how to generate leads in logistics

Once you’ve determined your offer, you’ll need to promote it to potential customers. This might involve running ads on social media or sending out targeted email campaigns. You can also promote your free trial or sample on your website or blog.

When promoting your free trial or sample, highlight the benefits of your services and explain how they can help potential customers overcome their logistics challenges.

You should also provide clear instructions on how to sign up for the trial or sample and what customers can expect during the trial period.

By giving potential customers a chance to experience your services firsthand, you can build trust and demonstrate the value you can provide, leading to long-term customer relationships.

Use Video Marketing

Video marketing involves creating and sharing videos that promote your logistics business. This can include various video types, such as tutorials, client testimonials, or behind-the-scenes glimpses.

Video content has become increasingly popular in recent years, with studies showing that it can be a highly effective way to engage audiences and generate leads. For example:

  • As per getshow, video content is 50 times more likely to drive organic search traffic than text-based content.
  • A study by Wyzowl found that 84% of people say they’ve been convinced to buy a product or service after watching a brand’s video.
  • Video content can also be highly shareable, with social media users being more likely to share video content than other types of content.

When creating video content for your logistics business, it’s important to keep your target audience in mind and create content that speaks to their needs and interests.

For example, if you’re targeting logistics professionals, you might create tutorials on best practices for shipping and logistics management. If you’re targeting small business owners, you might create client testimonials that showcase how your logistics services have helped other small businesses grow and succeed.

To promote your video content, you can share it on your website and social media channels or use paid advertising to reach a wider audience.

You can also use video content as part of your email marketing campaigns or as part of your sales funnel.

Creating engaging and informative video content that speaks to your target audience can build trust and credibility with potential customers and drive conversions for your business.

DFY Canva Templates for Logistics & Courier Businesses

Have a Customer Referral Program

A customer referral program can be a great way to incentivize your existing customers to refer new business to your logistics company. Here’s an example of how this program might work:

Let’s say you’re a logistics company that typically spends $100 on advertising to acquire a new customer. With a customer referral program, you might offer your existing customers a reward of $50 for each new customer they refer to your business.

In this scenario, let’s say that one of your existing customers refers a new customer to your business. You would then pay the referring customer their reward of $50, leaving you with a cost per acquisition of just $50 (compared to the $100 you would have spent on advertising).

Of course, the specific details of your customer referral program will depend on your business and your goals.

You might offer different rewards or incentives based on the value of the new customer, or you might set a limit on the number of referrals a customer can make.

The key is to make the program attractive and easy to participate in so that your existing customers are motivated to refer new business to your company.

Overall, a well-designed customer referral program can be a cost-effective way to generate new leads and acquire new customers for your logistics business.

By leveraging the power of your existing customer base, you can tap into new networks and reach potential customers who might not have otherwise heard of your business.

Make Strategic Alliances

how to generate leads in logistics

Form strategic alliances with other companies that serve the same customer base as your logistics business. This can lead to cross-promotion opportunities and generate new leads.

Let’s say you own a logistics company that specializes in shipping and warehousing products for e-commerce businesses. One potential strategic alliance could be with a company that provides e-commerce website design services.

You could cross-promote each other’s services to your shared customer base by allying with this company. For example, you might discount your logistics services to customers who use the website design company’s services and vice versa.

This could attract new customers who are looking for a one-stop-shop for their e-commerce needs and generate new leads for both of your businesses.

Another benefit of strategic alliances is that they can help you build relationships with other companies in your industry. This can lead to additional opportunities for collaboration and growth down the road.

By working with other businesses that serve your target audience, you can leverage each other’s strengths and reach new customers that you might not have been able to reach on your own.

Run Google Search Ads

Google Search Ads is a paid advertising platform that allows you to create ads that appear at the top of Google search results when people search for specific keywords related to your business.

For example, if someone searches for “logistics services near me”, your ad could appear at the top of the search results.

how to generate leads in logistics

The key to Google Ads’ success is choosing the right keywords and targeting your ads to the right audience.

You should think carefully about the keywords potential customers might use when searching for logistics services and create ads that speak directly to their needs and interests.

Once you’ve created your ads, you’ll set a budget and bid on the keywords you want to target. You only pay when someone clicks on your ad, so monitoring your results and adjusting your strategy as needed to maximize your return on investment is important.

With Google search ads, you can attract new leads and grow your business by creating targeted ads that speak directly to their needs.

Be a Part of Industry Associations

how to generate leads in logistics

Industry associations are organizations that bring together professionals who work in a particular industry or field.

In logistics, many associations cater specifically to professionals who work in transportation, warehousing, supply chain management, and related fields.

By joining an industry association, you’ll have the opportunity to network with other professionals in your field, attend industry events and conferences, and access resources and tools that can help you grow your business.

This can be a valuable way to stay up-to-date on the latest trends and best practices in logistics and to connect with potential customers who are also members of the association.

In addition to networking opportunities, many industry associations also offer member directories or other resources to help you identify potential leads for your business.

For example, if you’re a member of an association representing transportation companies, you can access a directory of shippers or other potential customers in your area.

Overall, joining industry associations can be a valuable way to build your network, stay up-to-date on industry trends, and generate new leads for your logistics business.

Utilize Customer Reviews

Customer reviews are a powerful tool for any business, including logistics companies. Positive reviews from satisfied customers can help build credibility and trust with potential customers who are considering your services.

One way to encourage customers to leave reviews is to ask for feedback after completing a job or delivering a shipment. You can do this via email, phone, or in-person conversation.

how to generate leads in logistics
Among these two, which logistic partner do you choose?

If the customer is satisfied with your services, you can ask them to leave a review on your website or other sites like Yelp or Google My Business.

To make it easy for customers to leave reviews, you can include links to your review pages in your emails or on your website.

You can also offer incentives like discounts or promotions to customers who leave reviews, although it’s important to avoid offering incentives that might be perceived as manipulative or unethical.

When showcasing customer reviews, you can include them on your website, in your marketing materials, or in social media posts. For example, you might feature a testimonial from a satisfied customer on your homepage or in your email newsletter.

By encouraging satisfied customers to leave and showcasing those reviews on your website and other channels, you can build credibility and trust with potential customers considering your services.

Implement SEO

Search Engine Optimization, or SEO, is the practice of optimizing your website to rank higher in search engine results pages (SERPs).

When someone searches for a keyword or phrase related to your business, you want your website to appear at the top of the search results so potential customers can easily find you.

how to generate leads in logistics

For example, if you run a logistics business in New York City, you might want your website to appear at the top of search results when someone searches for “logistics companies in NYC” or “freight forwarding in New York”.

To achieve this, you need to optimize your website for these specific keywords and phrases, as well as other factors that search engines take into account when ranking websites.

Some SEO tactics include creating high-quality, keyword-rich content on your website, building high-quality backlinks from other reputable websites, optimizing your website’s metadata (such as title tags and meta descriptions), and ensuring your website is mobile-friendly and loads quickly.

Optimizing your website for search engines can increase your online visibility and attract more potential customers to your business.

Try Cold Email Outreach

Cold email outreach is a marketing strategy where a business sends unsolicited emails to potential customers who have not previously expressed interest in their services.

In the case of a logistics business, this could mean sending emails to companies that may need logistics services but have not yet reached out to your business.

how to generate leads in logistics
Lemlist – Cold email software & outreach automation tool

This strategy can generate quality leads at affordable prices because it allows you to reach out directly to potential customers who may not have otherwise found your business.

By carefully targeting your emails to specific industries or companies, you can increase the chances of getting a response from someone who is genuinely interested in your services.

Additionally, cold email outreach is relatively low-cost compared to other marketing methods, such as advertising.

You can use email marketing tools to automate the process of sending personalized emails to a large number of potential customers, saving you time and money on manual outreach.

However, it is important to note that cold email outreach must be done carefully and in compliance with anti-spam laws.

Run Social media Ads

Social media advertising can be an effective way for logistics businesses to generate quality leads at an affordable cost.

Unlike Google Ads, social media platforms allow you to target specific audiences based on their demographics, interests, and behaviors. This means that you can show your ads to people most likely to be interested in your logistics services.

how to generate leads in logistics

For example, suppose you specialize in shipping products for e-commerce businesses. In that case, you can target your ads to people who are interested in e-commerce, Shopify, WooCommerce, etc. This increases the likelihood that they will click on your ad and potentially become a lead.

Additionally, social media advertising is more cost-effective than Google Ads. This is because social media platforms typically have lower cost-per-click (CPC) rates, meaning you can generate clicks and leads at a lower cost.

Some social media platforms also offer cost-per-thousand-impressions (CPM) pricing, which means that you pay for every 1,000 times your ad is shown to a user, regardless of whether they click on it.

Increase Conversion Rates from the Leads Generated

Converting as many leads possible into paying customers is even more crucial than just generating leads. So below are two important steps your logistics business can take in order to increase conversions from the leads generated.

Use CRM Software

Have a robust leads follow-up system by implementing a customer relationship management (CRM) software.

A CRM system can help track leads, automate follow-up tasks, and provide valuable insights into the sales process. It can also help segment leads based on their stage in the sales funnel and personalize follow-up communication accordingly.

This can lead to a higher conversion rate and lower lead leakage as potential customers are engaged and nurtured throughout the sales process.

Additionally, having a well-defined follow-up process can help establish trust and credibility with leads, ultimately leading to more business and positive word-of-mouth referrals.

Run Remarketing Ads

Running strategic remarketing ads to existing leads effectively increases conversion rates and brand recall for a logistics business.

Here are some suggestions for logistics businesses in implementing remarketing ad campaigns:

  1. Segment your audience: Segment your audience based on their behavior and engagement with your business. This will allow you to create personalized remarketing ads tailored to their interests.
  2. Use dynamic ads: Use dynamic ads to showcase specific products or services that your leads have shown interest in. This will help increase the relevance of your ads and improve conversion rates.
  3. Offer incentives: Consider offering incentives, such as discounts or free trials, encouraging leads to convert. This can be a powerful motivator and help push leads further down the sales funnel.
  4. Test and optimize: Continuously test and optimize your remarketing ads to improve their effectiveness. Use A/B testing to experiment with different ad copy, imagery, and targeting strategies to find what works best for your business.

By implementing these strategies, logistics businesses can increase their chances of converting existing leads into paying customers while strengthening brand recall and customer loyalty.


Generating quality leads is vital for logistics business owners who want to grow their business and increase their revenue.

With the strategies discussed in this blog post, you can create a lead generation plan that suits your business’s unique needs and goals.

It is important to remember that lead generation is an ongoing process that requires continuous effort and monitoring. Therefore, be patient and persistent in your efforts, analyze your results regularly, and make adjustments as needed to maximize your success.

By implementing these proven methods, you can attract potential customers, increase your brand visibility, and take your logistics business to the next level.

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